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A man recounted on TikTok his service at a Massachusetts restaurant, saying that he had the \u201cworst service ever by Andrea at La Hacienda.\u201d In his video, he says that they get there on a Friday and that it\u2019s packed, which they expected.<\/p>\n
\u201cFood\u2019s good, vibes are good, music\u2019s good, the place is packed, obviously,\u201d he said in his video. He then goes on to say that he loves the restaurant and has been there multiple times, showing that he is familiar with the place.<\/p>\n
He says that Andrea saw them and said, \u201cWe don\u2019t have enough room. We\u2019re too busy.\u201d This was when they were walking around the bar looking for a place to sit. As they waited they got drinks, and when a table opened up his sister went to the server and said that they were going to take that table.<\/p>\n
However, she was told that it was reserved\u2013for the group that got there after them. \u201cShe told us that the tables are first come, first serve,\u201d he recounted in the video, highlighting the issue of the table not going to them. It is unclear in the video if they asked anybody beforehand if they could have the next time.<\/p>\n
Attitude can make or break a dining experience <\/p>\n
They did eventually get seated at a table to eat. According to the video, though, the service was not great, with Andrea reportedly being distant and uninterested in them. He said that they only had three more rounds, including food, after being seated, and it still was not a great experience.<\/p>\n
\u201cAt this point we decided we were leaving her a f***ing basic-ass tip,\u201d he recounted in the video. According to him, he was leaving her $20.<\/p>\n
As a server himself, he was also familiar with the system she was using. So when she took the machine back and tried to select the tip he stopped her, saying he knew what he was doing. He selected \u201ccustom tip\u201d and entered in his preferred amount. He goes on to say that it was really only $10 less than a 20% tip would have been.<\/p>\n
The server \u201csnatched\u201d the machine back before he could leave a review. \u201cI was gonna leave thumbs down, comment \u2018She sucked,’\u201d he explained. \u201cShe was pissed.\u201d<\/p>\n
Many in the comments sided with him. There were also several people who said that we should normalize tipping $0 for bad service. But as a server, he still more than likely was sympathetic towards the plight of having to rely on these tips with the low wages they get paid.<\/p>\n
The man ended the video praising the restaurant, but advising people to stay away from Andrea if they see her there.<\/p>\n
(Featured images: beingberto)<\/p>\n
Have a tip we should know? [email\u00a0protected]<\/p>\n","protected":false},"excerpt":{"rendered":"
A man recounted on TikTok his service at a Massachusetts restaurant, saying that he had the \u201cworst service ever by Andrea at La Hacienda.\u201d In his video, he says that they get there on a Friday and that it\u2019s packed, which they expected. \u201cFood\u2019s good, vibes are good, music\u2019s good, the place is packed, obviously,\u201d<\/p>\n","protected":false},"author":2,"featured_media":11018,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[3335,3333,3331,3334,3332,160,2551,2834],"class_list":["post-11017","post","type-post","status-publish","format-standard","has-post-thumbnail","category-massachusetts","tag-massachusetts","tag-massachusetts-dining","tag-massachusetts-food","tag-massachusetts-grocery-stores","tag-massachusetts-restaurant","tag-restaurant","tag-tiktok","tag-tipping"],"share_on_mastodon":{"url":"https:\/\/vive.im\/@dc\/117274383891124996","error":""},"_links":{"self":[{"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/posts\/11017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/comments?post=11017"}],"version-history":[{"count":0,"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/posts\/11017\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/media\/11018"}],"wp:attachment":[{"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/media?parent=11017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/categories?post=11017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.diningandcooking.com\/us\/wp-json\/wp\/v2\/tags?post=11017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}