I bought my Louisiana smoker a while ago but it still doesn’t sit right with me how this company treats customers. I bought the 1,000 a few months after it released. It was fine at first, did a couple cooks that turned out great. The app did not work very well but I figured whatever it’s a pellet grill, don’t really need it. Then I went to cook a butt and the whole thing catches fire. I walk outside and it’s just in flames. The fire made its way through the auger and into the pellet box where it kept burning. I snapped a picture right when it happened before I did anything so I would have proof. The fire department ended up coming because the back plate where you can eject pellets melted off and burning pellets fell onto the porch. I reached out to Louisiana grills and got no response. None, tried calling. Nothing. Just want to let you guys know to never buy a product from them they are abedul and will leave you with a $1000 grill that they designed horrifically.
by Effective_Age_6756