Just got my brand new Joe and two of the interior plates had cracked corners. Given the price of this bad boy, think it’s worth filing a warranty claim?
by piratejucie
3 Comments
jvanber
They may send you a couple new ones. I’d keep these as spares just in case because that’s really aesthetic and wouldn’t affect functionality.
parrothead2581
You can try. If they send replacements I would keep them in their box to have on hand if one develops a terminal crack or is dropped and broken during a deep clean.
Acceptable_Ad3807
They will replace them with a warranty claim. I’ve cooked on my ceramic plates like that for years no problem.
3 Comments
They may send you a couple new ones. I’d keep these as spares just in case because that’s really aesthetic and wouldn’t affect functionality.
You can try. If they send replacements I would keep them in their box to have on hand if one develops a terminal crack or is dropped and broken during a deep clean.
They will replace them with a warranty claim. I’ve cooked on my ceramic plates like that for years no problem.