Need your opinion : my customer give me this picture to make some cookies of.

This is what I made. The original order was 140 cookies.

Made these and send her and she said that my Nutcracker is ugly, rough and not the same on all the cookies. Also she said there was a lake of details on my cookies.

What's your opinion on my Work ? Thanks by advance. 🩷

(On my cookies it missed the entire belt but I did it after – We discussed about the Sword and we're agreed that I have not to draw it !)

by glitteringpolka

39 Comments

  1. Equivalent-Farmer-87

    Your cookies are adorable. I’m sorry you received negative feedback. Cookies are suppose to be FUN, not an exact replica. These are highly detailed and any person eating them would be amazed!!! If she is refusing to pay for them, package and freeze them. You can easily sell them at Christmas!!

  2. glitter_n_lace

    Lack of detail?! It sounds to me that she doesn’t want to pay 🤷🏻‍♀️

  3. Seattle_Jenn

    Those are stunning! And obviously a ton of work. I’m so sorry your customer wasn’t satisfied.

  4. loulouruns

    Wow, thats so rude. We’re not machines.Things aren’t going to be EXACTLY like the references we’re given. You clearly gave these your full effort and attention, and the detail is definitely there. I’m sorry you experienced this ☹️

  5. hazelmayz

    Personally? They’re GORGEOUS ❣️❣️❣️those are mine, of course, now where did you put yours ???
    I’ll take two dozen for each holiday❣️….. at least❣️

  6. CookieLady94

    I saw this on one of the Facebook groups! They’re great honestly, your customer needs to chill!

  7. Last_Friend_6350

    They look really good. Lots of detail.

    Was she hoping to knock the price down?

    She sounds mean and miserable.

  8. bakedalaskan85

    Same sentiment as everyone else here. Your work is incredible, don’t let one lady’s sour opinion diminish you in any way.

  9. Felicity110

    These are stunning looking cookies. Very detailed and neat. Love how you made them with an arch and they don’t look like you’re average colors for Xmas.

    She might have a point about the sword but if you add it it might take up too room.

    Sounds like she doesn’t want to pay and is too fussy.

    Perhaps you can sell them to someone else individually or freeze them for sale closer to Xmas.

    How much was she originally going to pay you for all these. They could probably sell for a lot more individually

  10. Impressive-Show-1736

    They’re BEAUTIFUL!!! Do not listen to her!!!!

  11. Affectionate_Care669

    Your customer needs to get their eyes checked because they look good!! Also, they can’t have the expectation that they will look exactly like the picture because it’s icing!!

  12. MsConstance

    What they said. Tell her you’re sorry she’s not pleased and you hope she has better luck with another decorator then package and sell them yourself. If you sold them as a cookie tray for Christmas get togethers, you would sell them all and people would be thrilled.

    Do not redo, and don’t offer a discount.

  13. redbird1325

    Your nutcracker is beautiful and I love them!!! I would be happy to display and serve them to anyone!!!

  14. These are awesome, and that sounds like a customer not worth having. I hope you up-charged with this level of detail. Also to clarify, did you make 140 cookies of these exact ones or it was part of a 140 cookie order? Either way, that is a GIANT order for one person. I’m guessing it was to reduce the price of a 140 cookie order.

  15. todayistrashday

    They’re beautiful!! And I like them slight different…it gives them more personality. Sounds like you’ve got a pain in the a$$ customer on your hands. 😢

  16. nerk_twins

    Sounds like a customer after a discount. Your cookies are great, she can kick rocks.

  17. KidahMasAmore

    These are super cute and cool. Looks like you put a lot of work into them. Eff that person. She’s tripping

  18. Makes_Bakes_Sews

    Your cookies are beautiful with a massive amount of detail. Especially considering the size! The only suggestion I might make is possibly to draw the eyes on using edible marker. It might make the faces look a little more detailed.  

    But, honestly, I think she’s angling for a discount. I’d cancel her order, freeze them and sell them at Christmas.

  19. 1995mills

    Your cookies are awesome and incredibly detailed. People don’t understand how time consuming it is and how much work goes into it! You did a great job. Customer sounds like a total grump and I think her comments are totally off base.

  20. Wow ! I love them ! You did super great !
    She’s tripping for sure

  21. littlest_mermaid1111

    I think they’re awesome and agree you could make a lot of money selling individually or in packages closer to Christmas.

  22. Id like to see her to make 140 of those, then get back to you about how she feels about the details!

  23. TexasLiz1

    Those are gorgeous! Someone is trying to get a discount.

  24. LoriLawyer

    I think the cookies look better than her original pic does. She’s whacko.

  25. hanimal16

    Oh cool, so the customer can do it herself then? 🙃

    Eta: your cookies are adorable and you have skills.

  26. DottedUnicorn

    I love these. Your work is detailed and amazing. I’d buy them in a heartbeat

  27. IdgyThreadgoodee

    I would pay for these from a bakery and be thrilled with them. They’re adorable.

  28. Outside-Sandwich23

    Tell the customer to get fucked and try do it herself. What a dick. They are so cool. My first thought was “whoa are those all done by hand?!”

  29. Amazing job, I mean these are just beautiful!

    I don’t think the client is right or deserves any kind of credit, but I do understand where their feedback is coming from.

    A nutcracker’s expression is defined by the eye/eyebrow combination, and the expression on her example is different than the end result.

    When the eye connect to the brow, it’s like a soldier looking up at attention, when the eyes are disconnected from the brows, it looks like they are surprised and less consistent.

  30. Buffyismyhomosapien

    STOP these are amazing. Your Nutcracker is absolutely adorable and super detailed! He has the classic Nutcracker expression. Look at those tiny mustaches!! Your customer is nuts, I wonder if she’s trying to get them for free or something.

  31. Such_Lingonberry4689

    I think these are adorable. You are a person, not a machine and you use your human hands! To expect every single one to be identical is wild.

    Booooo to that customer. Sorry they gave you so much grief!

  32. Sharkgirl1010

    Your cookies are stunning & full of detail. Your customer is just difficult & wanted something for nothing.

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