Everytime I get a steak from Texas Roadhouse it’s a hit or a miss. This one looks more well than rare.
MyDixeeNormus
But that bread though
Unusual_Gas_8586
Wow. Awful looking steak. Id send that back and Ive only sent back 1 meal in my life.
zorn7777
Sorry for your loss
skitso
That’s too bad. I’ve never had a “bad” experience there….
I also don’t really expect much out of them either.
AlternativeBeing8627
Send it back
Ban_an_able
The Heinz 57 says he ordered it the way it came.
Mainfram
If you really did order that, that one HAS to go back. Let them learn
austnf
Is anyone familiar with both Texas roadhouse and jimmy Mac’s roadhouse? Are they basically the same thing? Never seen a Texas Roadhouse up in the NW but we have jimmy mac’s
BucDan
I think they have batches of steaks sous vide at different temps, ready to be quick seared to order. They probably pulled a well done one for him by accident.
TheWickedEnd89
Pretty sure Texas Roadhouse is the only place I’ve sent a steak back in my adult life. They were nice about it though, got my new one quickly and it was perfect, I think they gave a little discount on my bill too.
If you pay for it and it’s nowhere close to what you ordered then send it back. Just don’t be that guy that’s nit picky about it if it’s close, they make a lot of steak not everything will be perfect.
All-the-smoke69
Terrible
Admirable-Reveal-133
I ordered rare from there and it came out seared and blue 😂
cjmcberman
Send it back they’ll get you a new one. The cook grabbed a steak that’s meant for medium and up – or the window guy plated the wrong temp. Either way you’ll get it for free.
Weary_Imagination775
I’m EXTREMELY lenient about shit like this but I am 100% sending it back. That’s well done and the sear is shit too.
BlinkBooze
That looks almost well done 👎🏾
Sixguns1977
Ouch. Never had them do that to me before.
jfb1027
I’m not a sender backer. If it close I chalk it up to maybe got distracted and the place is full with a 2 hour waiting list (depending on the place). I would send that back though. Not knocking anybody who sends stuff back just how I roll.
TwelveRaptor
All the TRHs I’ve been to have a noticeable emphasis on a positive customer experience. If your server isn’t communicating that, find the manager, if the manager isn’t, write to corporate. In my experience they would immediately take that steak back, fire you another one, make sure you’re happy with its temp when it comes out and then later a manager would come over and apologize for the first one. Not trying to shill for them, I’ve just always noticed and been pleasantly surprised at how hard they try to quickly address things like this.
dino_man90
They can never get it right there the food is amazing but steak temp they can’t figure out
hjablowme919
First mistake: eating at that shithole.
aegri_mentis
I would have sent that back in a heartbeat.
That’s not “medium rare” anywhere.
robo-dragon
Sadness on a plate
Round_Teach_7088
Better steaks at Costco
Celeres517
Sometimes they miss, news at 11. Just send it back, this is like a 5 minute fix probably.
26 Comments
Everytime I get a steak from Texas Roadhouse it’s a hit or a miss. This one looks more well than rare.
But that bread though
Wow. Awful looking steak. Id send that back and Ive only sent back 1 meal in my life.
Sorry for your loss
That’s too bad. I’ve never had a “bad” experience there….
I also don’t really expect much out of them either.
Send it back
The Heinz 57 says he ordered it the way it came.
If you really did order that, that one HAS to go back. Let them learn
Is anyone familiar with both Texas roadhouse and jimmy Mac’s roadhouse? Are they basically the same thing? Never seen a Texas Roadhouse up in the NW but we have jimmy mac’s
I think they have batches of steaks sous vide at different temps, ready to be quick seared to order. They probably pulled a well done one for him by accident.
Pretty sure Texas Roadhouse is the only place I’ve sent a steak back in my adult life. They were nice about it though, got my new one quickly and it was perfect, I think they gave a little discount on my bill too.
If you pay for it and it’s nowhere close to what you ordered then send it back. Just don’t be that guy that’s nit picky about it if it’s close, they make a lot of steak not everything will be perfect.
Terrible
I ordered rare from there and it came out seared and blue 😂
Send it back they’ll get you a new one. The cook grabbed a steak that’s meant for medium and up – or the window guy plated the wrong temp. Either way you’ll get it for free.
I’m EXTREMELY lenient about shit like this but I am 100% sending it back. That’s well done and the sear is shit too.
That looks almost well done 👎🏾
Ouch. Never had them do that to me before.
I’m not a sender backer. If it close I chalk it up to maybe got distracted and the place is full with a 2 hour waiting list (depending on the place). I would send that back though. Not knocking anybody who sends stuff back just how I roll.
All the TRHs I’ve been to have a noticeable emphasis on a positive customer experience. If your server isn’t communicating that, find the manager, if the manager isn’t, write to corporate. In my experience they would immediately take that steak back, fire you another one, make sure you’re happy with its temp when it comes out and then later a manager would come over and apologize for the first one. Not trying to shill for them, I’ve just always noticed and been pleasantly surprised at how hard they try to quickly address things like this.
They can never get it right there the food is amazing but steak temp they can’t figure out
First mistake: eating at that shithole.
I would have sent that back in a heartbeat.
That’s not “medium rare” anywhere.
Sadness on a plate
Better steaks at Costco
Sometimes they miss, news at 11. Just send it back, this is like a 5 minute fix probably.
Should have sent it back