New BJ 2 arrived today. I took the lid off tonight and feel like this unit is in rough shape for being fresh out of the box.
Part of me feels like Iām nit picking, but the other part of me feels that for $2,600 it should be in better shape than this.
There are 3 noticeable black spots in the finish.
There are a few flaws in the glaze – 2 spots have some crumbs on top of the glaze, and others have glaze missing. (Not all are pictured)
The handle is scuffed, and the lift hinge was rubbing against the cardboard through to bare metal.
The crazing is bad on this one too.
Iām reaching out to the retailer in the morning to see if theyāre open to delivering another unit.
I get that these things are going to have an imperfection or two, but this seems like a lot. Are all of these things to be expected or did I get unlucky?
by POORWIGGUM
6 Comments
Glaze is gonna crack eventually either way I wouldnāt sweat it. But $2600 is a ton of cheddar so I understand your frustration
Wait till you see how that nice white interior turns black after using it a whileā¦
Youāll be shocked!
Mine was kinda like that. I files a warranty claim and they sent me touch-up paint a couple of days later. I know what itās like to notice all the flaws when itās brand new, but with the benefit of experience, nothing Iām seeing is concerning. The black spots def mess with the aesthetic, but they may also not be permanent. Repacking/returning these is not an easy task.
Feel you, hopefully they make it right!
kind of had the same situation. we did contact them and got touch up paint and a new hinge assembly. kind of frustrating especially for the $$ but at the same time, i donāt necessarily believe in throwing things out because itās not perfect. the actual user experience has been great though so that overshadows the initial issues.
You paid $2600 for a bj2?