Maybe I’m being harsh, but doing this without calling ahead is nuts right?

Maybe I'm being harsh, but doing this without calling ahead is nuts right?
byu/emilyannemckeown inKitchenConfidential



by emilyannemckeown

40 Comments

  1. Consistent-Winter-67

    She absolutely should have called ahead.

  2. lordofhousestewart

    100% yes multiple allergies are difficult to accommodate. 

  3. Simping4Xi

    She should stop going out for food. Guarantee she’s making most of this up

  4. noochies99

    Ahh it’s the time of the month to post this here again

  5. ILikeAntiquesOkay

    Call ahead to ensure the staff can safely accommodate your requests. Pretty simple.

  6. Sanquinity

    Absolutely call ahead if you have this many allrgies… But imo, why risk it and go out to eat in the first place?

    -Most cooks at the very least will hate you for it.

    -Even cooks having worked at a place for many years can accidentally overlook an ingredient in something or make a mistake – and then it’s suddenly all their fault.

    -There’s so many different ingredients going around the entire kitchen it’s INCREDIBLY hard if not impossible to get a work surface completely allergen free.

  7. doiwinaprize

    Props to the server honestly sounds like they’ll take the simplest order possible back to the kitchen and they’ll get it done.

    I don’t know about you guys but these allergy requests are getting pretty commonplace, but yes I agree she should have called ahead.

  8. ElPadrote

    Y’all think this is bad? These people eventually come to hospitals, and will implement their absurd restrictions. When they order things they “know they can have”, we literally record each ingredient and it has your “allergy”. They proceed to get mad, and upset that they literally can only have plain boiled chicken for the 4 days they are there. But I can have the ranch dressing (sorry contains soy and modified food starch).

    They then become such angry and unhappy people. But slowly will have their nurse remove the allergens due to a “mistake”.

    Favorite so far is I’m allergic to fruit seeds, so I need my apples, oranges and all other fruits deseeded. Squash? Yes deseeded. Strawberries? They don’t have seeds. Cucumber? I like those seeds if they’re English but not the other kind.

  9. unplugged89

    Ok but the server did an incredible job here. Calm, helpful, constructive, and the diner says that their food is delicious once it’s served.

    The diner 100% should have let the restaurant know ahead. The fact that they didn’t, and that they are recording, makes me suspicious that it could have been set up this way, as in they purposefully did not communicate ahead of visiting.

  10. somnolent49

    “Olive oil with no other oil mixed in” with that one you’ve got no choice but to refuse to provide service, olive oil fraud is rampant.

  11. llavenderhaze

    the actual source has her explaining that she did call ahead and she doesn’t go out often

  12. DangerousMistake9569

    I still remember the time I had to “deny” a customer service after they came in and gave me their list of allergies, turns out considering everything on the list I could offer them water or a soda that was about it.

  13. Probably, but whatever, people don’t always know they’re going somewhere that far ahead. So long as she doesn’t throw a fit if they can’t accommodate her I don’t have a problem with it.

    I’ll take someone who just wants a plain piece of fish cooked in olive oil over someone coming in and trying to make their own dish under the pretense of allergies that probably don’t even exist.

  14. Notmushroominthename

    I actually don’t mind these kinds of customers – it’s when they ask if you keep GF flour, GF panko crumb and Aquafaba on hand for you to prep a completely new dish – that would Peev me off.

    Y’all want less or none of something? Absolutely fine by me – that’ll be full price for not calling ahead. Called ahead? I’ll give you a good discount cause you made my life easier.

  15. DosZappos

    Feel like most people in this situation have a laminated list they bring out. Personally, I wouldn’t trust eating anything made by someone I don’t know if I had this many issues.

  16. rhythmchef

    Just a friendly reminder that private chefs make far more than the cooks making her meal for a reason.

  17. DrTeethPhD

    And somehow restaurants are more able to accommodate her than my wheelchair.

  18. TheNarwhalTusk

    I’d just refuse service – especially if she can’t provide a printed list of what her allergies are and what is safe for her to eat.

  19. Flashy_Watercress398

    I understand that allergies absolutely exist. But…

    My brother in law’s husband is a lovely human being (not sarcasm) who is very New Age hippie dippy “non-GMO” “just got my degree in reiki from the University of Quackery.” He has convinced my mother in law that she’s “sensitive” to every goddamned thing and that it’s OK to cook with essential oils and whatever (thank deity that the woman doesn’t cook!)

    There’s a reason why I do all of the cooking when we’re visiting, because holy wow it’s excruciating to try to go out for a meal with her!

    And weirdly enough, “allergic” to canola oil doesn’t stop Ma from noshing on Tostitos or Ruffles, there are 100 cans of Campbell’s Cream of Crap soup in the pantry (surely that’s organic and non-GMO, amiright?,) and every other meal seems to be carry-out from one of the six restaurants in the tiny hometown, because Domino’s and “Bob’s BBQ and Alignment Center*” surely serves organic farm-to-table. She went gluten free due to “allergy” for about 5 minutes, until she quietly dropped that in favor of pastries.

    Meanwhile, my single (weird but legitimate) food allergy is ignored. (Pepper. Yeah, piper nigrum, plain old pepper. It’s a very stupid allergy, but here we are.)

    Ma drives me insane and makes it easy for staff to ignore real issues, because basic old white women out there being basic.

    *Business name is only slightly obfuscated, but the BBQ and Alignment place honestly slaps, in the tradition of oddly fantastic gas station food in the US rural southeast.

  20. If she’s legitimately got that many allergies she shouldn’t be eating out at all, but her specifications don’t match up with any real food allergies

  21. PandorasFlame1

    This is just attention seeking behavior at this point.

  22. SchmeckleHoarder

    Had a woman who did email ahead.

    We went over the options I could prepare for her on her visit…. She never replied. No date, no meal confirmation, no anything.

    Shows up a couple days later, demands we cater to her needs because “she talked to the chef personally”.

    Make a cauliflower pizza crust as fast as we could, accommodated her needs….

    She then left a one star review…

    Some people man.

  23. nondairykremer

    Just be real and understand that your life can’t include eating out anymore if this your case. You can’t reasonably expect that any place is equipped, trained, supported well enough to keep you safe. So just buy some kitchen gadgets for home so you can make what you want, get a life outside of going out to eat, and carry on with your life. Going out to eat is an incredibly dull hobby anyway, you aren’t missing anything.

  24. pate_moore

    I can say this from having worked 10 years in the kitchen industry before getting out, I have no problem catering to people with allergies (true allergies). A find the people that use the excuse of allergies for stuff that they either don’t like or maybe slightly can’t tolerate to be very frustrating. In this case, as the person preparing your food, I want to be the one to talk to you directly. No middleman. I promise you no Chef wants to get the ” Hey a customer would like to talk to you before preparing the food” but you are an extreme case, and your health and safety is far more important than my frustration in the moment. By cutting out the middleman of the server, you are far, far more likely to get what you actually need. Don’t be afraid to ask to speak to the person preparing your food + make sure the server specifies exactly why before they come out so that it’s not another ” This bitch Karen said she needs to speak to the chef”. Good eating and stay healthy 👍

  25. Longjumping_Key_5008

    She’s difficult on purpose. Why else would she record herself placing an order… the most boring thing possible

  26. Yeah I don’t see any option here other than to tell her she can’t eat anything and they can’t serve her. This is a liability nightmare.

  27. katebandit

    I am ALL FOR those with allergies being able to have a meal. I myself have food allergies. But to this extent you need to call ahead for your own safety. A prepared kitchen is a safe kitchen. You present this in the middle of a dinner rush and you’re not only risking contamination for yourself but effectively screwing wait times for everyone else’s dinner, server tips, etc.

  28. illumadnati

    you having this many allergies and you’re putting your life in the hands of jeremy who just did a line in the walk in

  29. BarnabyBundlesnatch

    I think its ok to tell people like this to fuck off. Needing that much special treatment, is 100% call ahead and make sure you can be accommodated material. Just showing up, and then barking a list of things you cant eat is insane. Especially when the result could be a hospital visit.

  30. Indescribable_Theory

    As someone with severe food allergies, I say stay the fuck home for food. I get wanting to go out, but not if your life is going to be threatened if someone accidentally contaminates your food. Calling ahead is understandable. That food can be prepped separately and safely ahead of time to ease this nonstop list of why you fail the Darwins Test.

  31. Esteban-Du-Plantier

    Is this sort of thing real? Like do people actually have this many allergies? I can only eat white fish and pure olive oil?

    Sounds like bullshit or some psychosis.

  32. Head or exec should be having this conversation. Not the FOH

  33. barkingt18

    How the fuck is she alive? White fish and air?

  34. Bitcracker

    Quite fucking honestly. I hope she stays home. Forever

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