Ages ago we had a major repair to our dining room floor/foundation. . Every piece of furniture was stacked in the atrium. We closed for the week with signage everywhere.
In the middle of the mess, 3 elderly patrons walk by the cement truck, duck under the cement shute that is running into the front door. Walking by the huge stack of furniture. They look around the dining room that is a disaster and ask “Are you open?”.
GreatHuntersFoot
I had a lady pound on the door before we opened. All kinds of hollering. We didn’t open the door. She wrote a one star review about how we wouldn’t sell her gift certificates before we were open because she was “only free then.” This was back in the heyday of Bitchy Waiter’s One Star Review trot outs and he saved us from the ownership being mad over it. Almost immediately she got a thousand thumbs down and people commenting snark. She took it down.
hexxcellent
I refer to people like this as “living their life on autopilot.” No internal dialogue, no empathy, no rational thoughts, just a brain stem running on instinct and an inherent ego.
WyndWoman
We inadvertently did this last week. We apologized and offered to wait outside for the 15 minutes until open.
The manager realized we were 1st time customers, insisted we stay, gave us samples, told us the history of the place (22 years in that location) and made us excited about the meal. Massive portions, all sauces made on site, the specials for each day, etc.
We did go outside for a few minutes, so he could give the troops the daily run down.
Food was great and we’ll be going back tomorrow. We eat mostly home cooking, but hubby tries to give me a break once a week if possible. We’ve found our new Tuesday meal.
And BTW, we’re old. But all the troops were young guys, fun to see them getting a lesson in good food and good customer service.
crazydiamond11384
I was working FOH and cleaning up after a lunch shift. 30 min after closing, Two guys walked in and changed the closed sign to open. When I asked why, they responded that someone had accidentally put the closed sign on. I explained I did because, well, we’re closed until dinner. They then asked if I can take their order.
pruneman42
led*, for the love of God, LED*
Why does everyone make this mistake lately?
raccafarian
That was one of my favorite things to do at the pizza shop was laugh at the psychos ignoring the hour signs and shaking the door trying to break it down for a slice. All the lights off us around the corner watching through a doorway doing prep, saying things we wish we could to their faces through the door.
Puggleofchaos
LMAO this reminds me of the time our head chef saw an older couple standing outside in the rain 15-20 minutes before open. He told foh to open up cause we had finished 99%of opening stuff and they were the only ones around. 5 minutes later they ordered 4 dozen oysters! I offered to help but he said “this is what I get for letting them in… Go finish the mashed potatoes.” And that’s why I would kill for that man!
Ill-Scheme
My very first, legal, job was for a local McDonald’s. I worked on Wednesday, which was this specific McDonald’s day for 39c cheeseburgers. So as you can imagine, it was PACKED to the gills. I was up front running the register and this Karen was giving me just tons of guff & shit and I was too young to stand up for myself. I walked back to get her food and my managers first words to me were, and I fuckin quote: “Don’t you just wish you could slam a straw into her neck and watch the blood skeet out?” It was in that moment that I understood loyalty.
shackbleep
On the flip side of things, I was once very drunk and wandered into a burrito shop in San Francisco around 10 PM. (I think it was called Aztec? This was decades ago.) I got to the counter and was halfway through my order when I looked up and saw a woman standing behind it looking at me like I was a nut. All the pans in front of me that normally held burrito ingredients were empty and shiny clean. They had obviously already cleaned up for the night and restocked the counter with clean pans. Had I noticed? Hell no. I was very drunk. I don’t even know how I got inside the place.
“We’re closed,” the woman said. I nodded and wandered out. What an asshole.
401kcrypto
Worked after we closed the kitchen with Rocco in dish. That dude abides so heavy. We jammed and got all cleaned up and shit. Management is in for Wednesday meetings early so we always give it the extra hawk tuah
11 Comments
Ages ago we had a major repair to our dining room floor/foundation. . Every piece of furniture was stacked in the atrium. We closed for the week with signage everywhere.
In the middle of the mess, 3 elderly patrons walk by the cement truck, duck under the cement shute that is running into the front door. Walking by the huge stack of furniture. They look around the dining room that is a disaster and ask “Are you open?”.
I had a lady pound on the door before we opened. All kinds of hollering. We didn’t open the door. She wrote a one star review about how we wouldn’t sell her gift certificates before we were open because she was “only free then.” This was back in the heyday of Bitchy Waiter’s One Star Review trot outs and he saved us from the ownership being mad over it. Almost immediately she got a thousand thumbs down and people commenting snark. She took it down.
I refer to people like this as “living their life on autopilot.” No internal dialogue, no empathy, no rational thoughts, just a brain stem running on instinct and an inherent ego.
We inadvertently did this last week. We apologized and offered to wait outside for the 15 minutes until open.
The manager realized we were 1st time customers, insisted we stay, gave us samples, told us the history of the place (22 years in that location) and made us excited about the meal. Massive portions, all sauces made on site, the specials for each day, etc.
We did go outside for a few minutes, so he could give the troops the daily run down.
Food was great and we’ll be going back tomorrow. We eat mostly home cooking, but hubby tries to give me a break once a week if possible. We’ve found our new Tuesday meal.
And BTW, we’re old. But all the troops were young guys, fun to see them getting a lesson in good food and good customer service.
I was working FOH and cleaning up after a lunch shift. 30 min after closing, Two guys walked in and changed the closed sign to open. When I asked why, they responded that someone had accidentally put the closed sign on. I explained I did because, well, we’re closed until dinner. They then asked if I can take their order.
led*, for the love of God, LED*
Why does everyone make this mistake lately?
That was one of my favorite things to do at the pizza shop was laugh at the psychos ignoring the hour signs and shaking the door trying to break it down for a slice. All the lights off us around the corner watching through a doorway doing prep, saying things we wish we could to their faces through the door.
LMAO this reminds me of the time our head chef saw an older couple standing outside in the rain 15-20 minutes before open. He told foh to open up cause we had finished 99%of opening stuff and they were the only ones around. 5 minutes later they ordered 4 dozen oysters! I offered to help but he said “this is what I get for letting them in… Go finish the mashed potatoes.” And that’s why I would kill for that man!
My very first, legal, job was for a local McDonald’s. I worked on Wednesday, which was this specific McDonald’s day for 39c cheeseburgers. So as you can imagine, it was PACKED to the gills.
I was up front running the register and this Karen was giving me just tons of guff & shit and I was too young to stand up for myself. I walked back to get her food and my managers first words to me were, and I fuckin quote: “Don’t you just wish you could slam a straw into her neck and watch the blood skeet out?”
It was in that moment that I understood loyalty.
On the flip side of things, I was once very drunk and wandered into a burrito shop in San Francisco around 10 PM. (I think it was called Aztec? This was decades ago.) I got to the counter and was halfway through my order when I looked up and saw a woman standing behind it looking at me like I was a nut. All the pans in front of me that normally held burrito ingredients were empty and shiny clean. They had obviously already cleaned up for the night and restocked the counter with clean pans. Had I noticed? Hell no. I was very drunk. I don’t even know how I got inside the place.
“We’re closed,” the woman said. I nodded and wandered out. What an asshole.
Worked after we closed the kitchen with Rocco in dish. That dude abides so heavy. We jammed and got all cleaned up and shit. Management is in for Wednesday meetings early so we always give it the extra hawk tuah