I just got this today and noticed these two small divets in the ceramic. It looks like the shelves poked thru the box and damaged the base during shipping. How big of a deal is this besides cosmetically?
by Top-Kangaroo-2149
9 Comments
Accurate-Cup5309
It’s fine. If you speak to kamado joe they’ll send you some paint
Sleepy_red_lab
Probably just manufacturing defects. Not a big deal, let them k ow and they will get you paint. It will not impact performance at all.
Farts_Are_Funn
I had several spots like that on mine too when I got it. I contacted KJ support and they sent me some paint, but honestly I haven’t even bothered to use it. No problem, it is more likely a manufacturing defect and probably most of their grills will have a few of these marks.
lazeekat
It’s not significant enough to return/replace. Definitely send photos to customer service and they should hook you up with a touch up paint kit.
That cosmetic flaw won’t affect the integrity of the cooker.
Og-Morrow
Fine crack on and get cooking.
radian23
I’m kinda picky and wouldn’t be to thrilled with that. Given that it’ll be totally fine and will cook all the same. Touchup paint is the route to resolve it if it bothers you.
ringo_mccartney
These photos are terrible. Also not seeing anything more than minor scratch
darknessblades
Contact Kamado joe, so they are aware of the issue.
paint it per their instructions.
This will save you the headache later if the enamel paint completely cracks down the line
9 Comments
It’s fine. If you speak to kamado joe they’ll send you some paint
Probably just manufacturing defects. Not a big deal, let them k ow and they will get you paint. It will not impact performance at all.
I had several spots like that on mine too when I got it. I contacted KJ support and they sent me some paint, but honestly I haven’t even bothered to use it. No problem, it is more likely a manufacturing defect and probably most of their grills will have a few of these marks.
It’s not significant enough to return/replace. Definitely send photos to customer service and they should hook you up with a touch up paint kit.
That cosmetic flaw won’t affect the integrity of the cooker.
Fine crack on and get cooking.
I’m kinda picky and wouldn’t be to thrilled with that. Given that it’ll be totally fine and will cook all the same. Touchup paint is the route to resolve it if it bothers you.
These photos are terrible. Also not seeing anything more than minor scratch
Contact Kamado joe, so they are aware of the issue.
paint it per their instructions.
This will save you the headache later if the enamel paint completely cracks down the line
get cooking chef