It really baffles me when people order the equivalent of a catering order via a delivery app

by weGloomy

39 Comments

  1. IceMaker98

    Even ignoring the amount of work and just like ‘no we won’t do that’ this inspires, they probably are getting overcharged for this! I’m almost certain whatever place this is has catering cheaper for the same amount of food.

  2. Ouestucati

    Customers will always try to get away with 20% more than is explicitly allowed. This is one of those situations. Someone should learn from it.

  3. Ambitious_Win_1315

    The more annoying thing to me is that they couldn’t just group it altogether and line itemed the order

  4. Sonikku_a

    Our online ordering stops them once they hit $150 worth of food. More than that probably means we need notice to plan that shit out

  5. Any_Nectarine_7806

    If it is a common occurrence, take them off the app. We offer a pared down menu on DoorDash: high margin/easy to sell items. The more complicated stuff customers can come in for. Especially as the shit margins you make as an operator on these apps.

  6. CurrentSkill7766

    I’ve seen places put limits on app orders. It wors, but it also might chase away lazy and phone-phobic customers.

    “For orders over $[fill in amount], please call the store directly, at least 24 hours in advance.”

  7. adamszmanda86

    I got a tour bus the other day without warning. Closed down service to just tend to them. They ate me out of house and home.

  8. Redbeardo47

    Yeah, that’s some bullshit. The apps need to have some sort of safeguard in place to prevent this.

  9. Then the Door Dash driver makes a 10% or more tip on it and all you get is the stress of having to do this in the middle of a rush.

  10. Original_Landscape67

    “Could you put all that crispy fried chicken in a steambox for me?” 

  11. Jacob520Lep

    Two dozen chicken dinners?

    What kind of asshole doesn’t plan in advance for a party of that size?

  12. have to imagine this is a last minute oh crap everyone is ending up at my house situation, but then again people can be strange.

  13. BlacksmithEasy5996

    4:15 pm? Should carry you right into the dinner rush 🤣. I had a lady on Mother’s Day call and ask why she couldn’t order a catering breakfast at 7 am for pick up at 8. Our app only gives you a 3+ hour windows for catering pickups to prevent this. So she ordered “family meals” (feeds 4) instead. Couldn’t figure out why it wasn’t ready at 8 am on the dot. Meanwhile I was alone and my dining room had to slow to a crawl. I love customers 😭. 

  14. brittttpop

    And the app will say “pick up in 15 minutes”

  15. Background-Agent-854

    wonder how much they tipped the driver.

  16. Ragepower529

    Why is it? DoorDash makes. It’s super easy to expense stuff.

    I mean I’ve done orders on DoorDash for like 200-2200 worth of food before. Got a bunch of credit card points and just expense the receipt right away.

    Like if your company is small enough, but making billions of dollars per year, they let a lot of the corporate expenditures just go unnoticed or no one cares.

  17. These should always be canceled with a reason of “quantity needs at least 48 hours advance notice.” Inconsiderate slags.

  18. PlasmaGoblin

    Probably some stupid reason too… “I didn’t want to call and place this” or some last minute get together.

  19. BotGirlFall

    Not a delivery app but I work in a neighborhood dive bar with a one person kitchen. We had a walk in 35 top the other day and I had to cook for completely by myself. That would be a big group even with a normal size kitchen and multiple line cooks. It absolutely kicked my ass

  20. mynameisnotsparta

    What a boring order. Everyone got chicken.

  21. TheWorstPartIsThe

    I’m not surprised at all. I order catering a lot and many catering websites aren’t equal to regular apps or delivery services.

    Two recent examples: one catering site would not let me place an order for pickup before 1 despite having done it before and clearing with the manager. He ended up having to manually overwrite the order. Another catering site wouldn’t let me order catering sizes and regular meals (for the dietary restricted) and then the account got locked because they didn’t tie the catering and regular profiles together and it glitched out.

  22. Commercial-Shoulder4

    Just fyi, your owner or manager or whoever manages the third-party integrations can set an order cap to prevent this.

  23. where the hell is this restaraunt? these prices are crazy cheap

  24. Maybe they got a 50% off coupon from DoorDash and figured it would be cheaper?

  25. Every_Okra_3604

    It’s baffling that your owner allows that to go through.

  26. StuffonBookshelfs

    That’s doesn’t seem like nearly enough pita.

  27. hibbitydibbidy

    I was just trying to do something nice before alcohol class.

  28. Snoo-55425

    And then the dasher is there within twenty minutes harassing FOH the whole time they wait.

  29. FishermanUsed2842

    If I was feeding over 20 people, I would always expect to make arrangements ahead of time. You wouldn’t just pop into a restaurant with a group of 20-25 without calling first. This doesn’t seem any different to me. Good for you making it work.

  30. sinsemillas

    Our lead time would be three hours on any order this size.

  31. Tally-Writes

    We don’t use DD, but if we have a very large order for company or a very casual gathering, we always call and put it in days (or more) ahead of time and then go pick it up. We would never order and expect it that day! 😭 That’s so rude and inconsiderate of staff and other customers.

  32. i__hate__stairs

    It baffles me that locations auto-confirm every order regardless of what it is.

    Edit: Actually it doesn’t baffle me. Most small business owners are greedy, untalented fucks who would never find themselves in the situation of having to deal with the fallout themselves, they just collect the money, and we know what corporations are. I dont know why I said that.

  33. Pernicious_Possum

    That’s on owner/management. The rank and file will just do what they do. They think if the business allows it, then there’s no problem

  34. horses_in_the_sky

    Spending $500 on uber eats without even so much as a call to the restaurant is diabolical work

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