I got this new Weber Genesis grill, natural gas, seems to be working, I see a flame, but it won’t get higher than about 350 degrees. Any suggestions? Help please, I need to make dinner soon or my daughter is going to bite my head off!

by CapitalBodybuilder18

23 Comments

  1. PrimeBrisky

    Ok, I’m going to ask… but do you have more than one burner lit?

  2. onions_and_carrots

    You might need to reset the gas line. I have this exact same grill and I’ve had this issue before. Turn the propane off. Disconnect the gas line. Let it stand for 5 or so minutes. Reconnect it. Open the burner lines, then open the gas line. Then ignite.

  3. Working_Estate_3695

    Turn off the burners. Turn off the propane valve. Remove the feed hose from the propane tank. Smack the inline regulator ( round metal gray thing on the hose) against your hand. Screw the hose back onto the propane tank. Turn on the valve. Turn on the burners. Re-light the burners. Should work now.

  4. MindMugging

    So check your propane line….my new Weber couldn’t even get hot enough for hot dogs. Then I realized the line was gnawed by mice. I had to call and get a replacement then it worked fine.

    I also smelled gas leak as a sign.

  5. Jaislight

    Make sure you don’t have an LP version of the grill. If you do, you’ll have to get different orifices and possibly a regulator. LP orifice are smaller that ng ones.

  6. You need to turn it on in this order. Open lid, turn on Tank, open one valve. Press lighter. listen for ignition. Turn on the other valves. Wait for ignition and then close lid.

  7. wildfactor15

    That happened to a used grill I bought. It was sold as propane but when I looked at the grill’s information sticker, it said natural gas. So whoever sold it to me converted it from natural gas to propane but he didn’t change the orifices for the burners.

  8. Familiar-Ad-4579

    Your regulator is messed up, either that or you’re trying to connect it to the house gas. My dad had a plumber give us a quick connect for a crawfish pot and the flame wasn’t much more than a candle. Ha ha.

  9. If there’s a mismatch and it got configured for propane that’s higher pressure than NG and you would get too little gas flow on NG. 

  10. HOBOFLEXMASTER

    Acetylene regulator. Left hand threads work and can see how much gas left. Never run dry again!

  11. WestCoastGriller

    That right knob has seen some trauma.

    If after bypass you still can’t get to searing heat. Then the manifold has been compromised.

  12. My grill had the same issue. When I maxed out flames the felt like they were medium or low flames. I changed out my gas regulator to a high pressure regulator that had an adjustment knob. I haven’t had any issues ever since. [https://www.homedepot.com/p/King-Kooker-High-Pressure-Adjustable-Regulator-with-Type-1-Connection-Listed-LP-Hose-and-Female-Flare-Swivel-04502/203009029](https://www.homedepot.com/p/King-Kooker-High-Pressure-Adjustable-Regulator-with-Type-1-Connection-Listed-LP-Hose-and-Female-Flare-Swivel-04502/203009029)

  13. Nice_Collection5400

    Rip out the burners and dump some charcoal in there. Light it and it will get to at least 400+.

  14. BuilderRare7533

    Stop fucking around and get a charcoal grill. If you use a charcoal chimney to light the charcoal, you’ll never look back.

  15. SgtSwatter-5646

    I’ve had the opposite problem.. my grill would go 700° no matter what I did.. i don’t know the solution.. i gave it away

  16. robk22401

    Try violence. The tanks have a safety ball inside the valve that block the flow if tipped over. Turn valve off.Remove the tank, and bang the bottom of the tank on the ground, releasing the check ball. Always open the valve slowly. Works for me.

  17. stripedpigeon

    Also – your grill grates are installed upside down

  18. So many people on here can’t read. OP said NATURAL GAS. Not propane. There is no tank. There is no regulator.

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