Hi all. Bought a Big Joe 2 a couple of months ago. I was sitting down having a beer over the weekend when I noticed a chip in the glaze at the corner where the base meets the wall.
This definitely didn’t happen during assembly as I had two other guys with me and we were very careful. I was looking at old photos of it and while I don’t have a pic of this area out of the box, I have a pic of the Joe once assembled on the cart and if you zoom in you can make out the chip. Which leads me to believe it arrived like this.
Anyway, I think (or hope) that is just a cosmetic issue but it it worth contacting Kamado Joe to log the issue in case the situation worsens? I actually think I can make out the beginning of another small chip to the right. Or is it even worth contacting them seeing as I now have this grill over 2 months?
Any advice appreciated!
by Siucra_Ray
6 Comments
If it’s so small you didn’t notice until now it’ll be fine
Not an issue. If you have ocd you can get some touch up paint for KJ under warranty.
Not worth doing anything imho. If chunks fall off, sure. If a crack forms, no question. It’s lifetime on the ceramics, so you don’t need to document non-issues.
I would contact them and have them send some touch-up paint. It is strictly cosmetic, but it is best to seal it up and prevent water from getting behind the glaze and maybe getting worse later. If you are in a climate that freezes in the winter, I would definitely touch it up just to be safe.
My rim gets chips like that every time I have to tighten the bands it’s fine
I’d get some touch up. Or at least silicone over it… you can see other areas that could spread to if water gets back there.