The owner has hired someone who is Gordon Ramsey-ing the cafe. She's a lovely person but the owner is green-light-ing everything she brings up because he doesn't really know much about coffee.
I'm having a very hard time adjusting to the new MOP here. The previous one worked but maybe wasn't optimized.
Previously, we would do cup, sticker, syrup, espresso, milk, ice, lid & serve. This worked very well with one person on slow days. And for busy days it would be split up with the person on the left doing cup, sticker, milk and syrup. And the person on the right doing espresso, ice, lid, and serve.
Now, we do cup, sticker, ice, IN A PITCHER: espresso, milk, and syrup. Then we put the pitcher mixture in the cup of ice, lid and serve.
This likely supports more consistency but the flow is wayyy too clunky for me and I'd like help with how to improve this setup so I can work with the new operating manager.

by moonwtr

Dining and Cooking