Hey everyone, I've been having some problems with my virtual pop which is relatively new and I'm not sure if they're normal or if I should take it to maintenance. First, when I open it sometimes to take the pod out, I notice that some coffee spills out to the region near the pod holder part. Also, for some reason now and then, the machine spills out some bad smelling coffee from a hole on the bottom (see the first picture), and forms a puddle beneath the machine, I'm guessing that's some kind of drain exit, but why this happens I don't know. And finally, I find it a bit weird that the transparent plastic that's under the pod holder is always a bit dirty and brown, which I'm also not sure if it should look that way. I've already rinsed it, used the descaling kit but these things keep happening.
by Odd_Tradition_2734