Normally don’t love negging a restaurant, but had a WILD infrastructure failure experience. We were made to wait at the door for 15 minutes until our table was ready. Food was delivered incredibly late. Between finishing course 1 and receiving course 2 we waited 45 minutes with an empty table. Repeatedly checked in with wait staff. While everyone was kind (so kind!) it really felt like they were in the middle of a house-on-fire situation. Everyone was rushing. Drinks were spilled. Dishes and glasses were dropped and shattered (twice!) on the ground. Employees were grim and tense under a forced smiles. This photo sums up the facade feeling: pretty on the outside but the absolute void just under the surface. Yes, they pulled the classic save-icecream technique. Completely hollow. 5/10
by StronkMilk