Susan Edwards, who shared her frustration that Lido Corfu Sun Hotel on the Greek island didn’t serve English food, s wil vows never to book a holiday with TUI againSusan Edwards said she had a ‘nightmare’ holiday(Image: Iain Buist/Newcastle Chronicle)
A holiday row has erupted after a British gran slammed a Corfu hotel after not serving enough “proper English food.”
Susan Edwards, 69, from Westerhope, Newcastle, blasted the Lido Corfu Sun Hotel for its Mediterranean menu, claiming there weren’t enough chips and she became “sick to death of looking at rice”, reports the Mirror.
However, regulars at the hotel have hit back at the British gran, taking to Tripadvisor and Google Reviews to defend their beloved resort and insisting that Ms Edwards’ criticism is unfair.
The hotel boss also defended the menu, describing the offerings as “generous and diverse”, and said “fresh salads, fruits, hot and cold dishes” are served daily.
One guest became so enraged they left their first-ever Tripadvisor review to brand other guests as “pathetic chavs”.
(Image: Iain Buist/Newcastle Chronicle)
The account, created only this month seemingly in response to the row, rated Lido Corfu Sun Hotel as five stars out of five. The review reads: “Don’t listen to pathetic chavvy Brits and Poles who bought the cheapest ‘all Inclusive’ package in existence and demanded type of service only the most entitled and uncouth would. It’s a fine, charming little place. Close to water, nice food and clean facilities. Thankfully, no British food!”
Another reviewer also left a small dig at Ms Edwards’, insisting that the Greek food is delicious. They, seemingly tongue in cheek, praised the offerings for Scottish guests in the critique, left hours after Ms Edwards’ story emerged.
Susan Edwards said she had a “nightmare” holiday(Image: Iain Buist/Newcastle Chronicle)
The tourist wrote: “Phenomenal hotel, very comfortable and well located for a relaxing holiday, we are regular visitors. Excellent all inclusive food and drink package, they really go out their way to cater for Scottish visitors.
“We enjoyed draught Tennant’s lager, Irn Bru was on tap (diet and full fat), square sausage on a roll at breakfast, scotch pies and bridies at lunchtime, and there was always a choice of haggis or mince ‘n tatties at dinner. Tunnock’s tea cakes and shortbread were available all day, along with Scottish Blend tea. The staff are lovely and cannot do enough for you. The Greek dishes are also immense, which is a bonus, as Corfu is in Greece.”
Meanwhile, the Lido Corfu Sun is raking in five-star reviews on Google. Plenrty of these top reviews have been shared since the drama erupted.
(Image: Iain Buist/Newcastle Chronicle)
One reads: “The food is delicious. The service is great. We arrived at 4am and at 8am we got a room and wristbands and we could use everything. On the day of departure after adding the key to the transfer itself we could use all the facilities and food. We sincerely recommend.”
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The glowing praise is a far cry from Mrs Edwards’ experience, from Westerhope, Newscastle, who described her holiday as “horrendous” from the moment she arrived with her daughter, two cousins and second cousin.
TUI offered the guests £100 in holiday vouchers, with a spokesperson saying they were “sorry to hear” about her experience. They said: “Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Ms Edwards felt dissatisfied with her holiday. We have been in touch directly with Ms Edwards to come to a resolution.”