DISASTER & INDIGESTION: Shabu-Shabu House

This restaurant is an absolute nightmare. I’ll provide the TLDR for those of you who don’t want to read. Here’s the link to this restaurant in Little Japan, Japanese Village: https://share.google/Zfs5GBMschXNtEizx

Reasons not to go:

1) Sprayed frozen shabu-shabu beef with mystery liquid out of freezer to emulate freshness

2) Water nor utensils were provided. We had to retrieve utensils ourselves (this is not a self-serve restaurant)

3) Gave pure soy sauce in place of ponzu while they were refilling their ponzu stock (actually so gross)

4) Dragged around trash cart with what looked like throw up on the outside and placed it right next to us as we were eating

5) Sprayed extremely noxious cleaning solution essentially all around us/tablespace next to us while we were eating

6) Essentially mopped under our feet as we ate

7) Swiping dishes away the nanosecond we took off the last piece of food (trust me this was not an attempt at good service)

8) Party member asked for something twice in case waitress had not heard and she responded with an extremely smartass answer with an aggravated tone

9) When same party member asked for trash bin spilling over with disgusting waste to be moved away from him while eating, OWNER gave most childish talkback answer of “I AM cleaning”

10) The food was mid at best. Honestly it was impossible to even palate the food because of the simultaneous stress and noxious smell.

Here’s the full review:

One word review: INDIGESTION. Let me give you nine factual reasons why you should think against it. The food itself was mediocre at best. They sprayed frozen beef with some mystery liquid before serving, I assume to emulate freshness. Secondly, they did not provide water nor utensils (we retrieved utensil ourselves). Thirdly, while refilling the ponzu sauce, they just substituted pure soy sauce (actually disgusting) and only acted apologetic once consumed with absolute disgust. Fourthly, they were dragging around a trash bin that was painted inside and outside with food waste and even parked it right next to us multiple times during the meal. Fifth, they started spraying extremely noxious cleaning solution all over the place, even as close to us as the seat next to us while we were eating our meal. Sixth, they were mopping essentially right under our feet as we were still eating. Seventh, they were essentially swiping away dishes the moment we finished the last piece of food on it. Eighth, the waitress just talked back like some aggrieved child when one of our party members simply reiterated a request that he was not sure she had heard. Ninth, when the owner dragged the waste bin essentially under someone’s nose, the same party members simply asked for a trash bin full of waste spilling out to be taken a little bit away from him. She gave a smartass response of “I AM cleaning.” I’ve never seen such childish insolence from the owner of a restaurant.