I went to Bungalow a few weeks ago. They had the Toast hand-held register where you just tap to pay. I’ve noticed when this happens they don’t give you a receipt first, you are typically just paying based off the total they tell you. I closed out, bartender told me my total, I tapped, tipped and got the receipt after. It wasn’t until then I noticed I had an 8% fee that wasn’t disclosed. Ever since then I’ve been asking for the itemized bill first and get some odd looks. Am I crazy here? I feel like we should normalize getting our bill first before paying.
by fonzybaby
18 Comments
Yep happened to me yesterday and I plan to dispute bill with credit card.
I always check the items. However I’m over disputing the “charges” people put on. I just take it off the tip.
I.e. if you give me a service charge of 8% I’ll just tip 7% off the total before the charge.
My favorite one is places like LEY, Boka, One off, and hogsalt. They add the healthcare charge but yet the ceos have multiple million dollar real estate transactions but can’t figure out how to provide their staff with healthcare.
More insulting is the current LEY ceo who is son to the founder of the company (generational wealth) & now continues building on that. Chefs kiss
You can ask to see the receipt on the screen before you tap. They should be showing it to you. I always do. That being said 95% of people don’t look at it so I understand why some servers don’t bother even though they should
The 8% fee wasn’t disclosed? Not even right on [the menu](https://www.middlebrowbeer.com/drink-menu)?
You know you can just go to a restaurant’s website to check if they do this, right?
Middlebrow has it stated pretty large on their website.
Nothing wrong with asking for one, but most people don’t so it makes sense that they’re surprised when you do. That said, the fee for the wait staff was obviously on the menu, so not too much to be shocked about here.
For what it’s worth this is listed on their website. I know, you can’t and shouldn’t be expected to visit every networking arm of every business you intend to frequent, and 8% is on the higher end, but figured I’d share it in case it mattered.
the entire FOH experience at middlebrow is weird and not receiving an itemized bill, even if you’re paying on a toast POS thing, is incredibly uncommon
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Assuming these fees go towards employee benefits, I’m happy to pay.
The also even have 7% carry out charge, never seen that in my life before. Food is decent, beers are not up my alley and probably won’t be going back there. Overall an overpriced restaurant.
Serious question. If a place has a built in 8% fee to help “provide wages” are we still tipping?
I’ve been fighting for years. Should be normal. Tipping should be illegal. Stores need to pay their employees a liveable wage. Every store, which means, everyone being paid an actual live ale wage would spend more at the stores trying to cry about this Humane Foundation.
At least this makes tipping easier. 8% just means I only have to tip 2-7% instead.
$2? Grow up
Their 8% service fee is clearly stated on their menu and website. I think it’s crazy high but it’s by no means undisclosed.
I’m finding it hilarious how prominently displayed this fee that “wasn’t disclosed” is. Maybe we should normalize looking at the menu?